Ordering
As a new customer or guest:
When ordering via the OLYMP shop as a new customer or guest, the ordering process consists of four steps. Firstly, select the item you want to purchase in the required size and quantity. Enter your customer details under “Address & Delivery”. Including the billing address and, if applicable, a different delivery address. Next, under “Payment”, select the payment method you would like to use. Finally, under “Check and Order”, check your details again and correct where necessary. By clicking on “Buy now”, you will complete your order and be under obligation to pay for this order.
When ordering via the OLYMP shop as a new customer or guest, the ordering process consists of four steps. Firstly, select the item you want to purchase in the required size and quantity. Enter your customer details under “Address & Delivery”. Including the billing address and, if applicable, a different delivery address. Next, under “Payment”, select the payment method you would like to use. Finally, under “Check and Order”, check your details again and correct where necessary. By clicking on “Buy now”, you will complete your order and be under obligation to pay for this order.
As a registered customer:
When ordering via the OLYMP shop as a registered customer, the ordering process consists of three steps. Firstly, please log into your customer account. Then select the item you want to purchase in the required size and quantity. Under “Check and Order”, check your details again and correct where necessary. By clicking on “Buy now”, you will complete your order and be under obligation to pay for this order.
If you want your parcel to be sent to a Packstation, please use the option for a different delivery address and select “DHL Packstation”. Please note that this service only exists for deliveries to Germany. Enter your name and postcode again here, as well as the Packstation’s address. Click on “Click here for the Packstation finder” to find the address of your preferred Packstation.
The order number (ORD41400100000…) can be found on your invoice.
Unfortunately, in this case one of the shirts you have ordered has sold out. You will therefore only receive two of the shirts you have ordered. We will have already amended the invoice amount accordingly.
As your order is processed as quickly as possible, it is no longer possible to subsequently amend the size.
Firstly, once you have successfully placed an order, you will receive an “Order confirmation email”. As soon as your goods are dispatched, you will receive an “Order confirmation and invoice” email. In this email you will find the tracking link for DHL. You can track the progress of your shipment via this link.
It is currently not possible to subsequently amend the invoice.