Following receipt and inspection of your returned item, the purchase price including the delivery costs will be refunded via the payment method chosen when ordering.

Following receipt and inspection of the returned item, you will receive a refund within 3-4 working days.

When the money is repaid to the credit card, it can take up to 30 days for the amount to appear on the credit card statement.

When the money is repaid via the PayPal account, the time taken for repayment depends on the payment type stored in the PayPal account, and can result in a delay of 10-30 days.
The amount appears in my PayPal account as outstanding and I have no access to it. What should I do? The money has been repaid to your PayPal account by us. You will have to contact PayPal directly to find out why the amount has been marked as outstanding in your account. PayPal cannot provide us with any information because of banking secrecy and for data protection reasons. The number of the free customer hotline is 0800-723 4500. If you log into your PayPal account, you can also send a message to PayPal.

In the event of a credit, the amount is repaid to you by Klarna. Klarna has a waiting period of 7 days. After this time the amount will be credited to you in the account that was used for payment.